The Palace, a Luxury Collection Hotel, Madrid | Hotel in Madrid

| 9.2 (1005 Reviews) |  1 Bathroom
Cortes Hotel | The Palace, a Luxury Collection Hotel, Madrid

Hotel in Cortes, Madrid

Luxury hotel with a restaurant, steps from Thyssen-Bornemisza National Museum
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Housekeeping is available on request.
The Palace, a Luxury Collection Hotel, Madrid offers 470 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.

Show more

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Deep soaking bathtub
  • Free toiletries
Bedroom
  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Mobile key entry
  • Soundproofing
  • Recycling
  • Laptop-friendly workspace
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Eco-friendly cleaning products provided
  • Water-efficient showers only
  • Water-efficient toilets only
  • Slippers
  • Energy-saving switches
  • Connecting rooms available
  • LED light bulbs
Breakfast
  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 45 per person
  • Coffee/tea in common area(s)
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Minibar
Parking
  • Limo/town car service
  • Limited onsite parking
  • Onsite parking options include a garage
Accessibility
  • Visual alarms in hallways
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible bathroom vanity
  • Valet for wheelchair-equipped vehicle
  • Elevator
  • Lever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height door lock
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path of travel
  • Stair-free path to entrance
  • Low-height counter and sink
  • Wheelchair-accessible path to elevator
  • In-room accessibility
  • Height-adjustable showerhead
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
Activities
  • Golfing
  • Shopping
  • 24-hour fitness center
Entertainment
  • LED TV
  • Premium channels
General
  • Computer station
  • Meeting rooms
  • Business center
  • Ballroom
  • Front-desk safe
  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Banquet hall
  • Portuguese
  • English
  • French
  • Spanish
  • No plastic coffee stirrers
  • Double-glazed windows
  • No plastic drinking straws
  • Vegan dining options
  • Biodegradable drinking straws
  • Reusable cups only
  • No plastic water bottles
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic soda bottles
  • Reusable tableware only
  • Smoke-free property
  • Comprehensive recycling policy
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
Guest Services
  • Soundproofed rooms
  • Free cribs/infant beds
  • Laundry facilities
  • Porter/bellhop
  • Change of bedsheets (on request)
  • Wedding services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Multilingual staff
  • Concierge services
  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Vegetable garden
  • Terrace

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 1 am contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for eur 110.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 45 per person rollaway bed fee: eur 110.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products

Reviews

Gregory
Jan 7, 2026 05:53:32 PM
Review Score:   10
Summary: Excellent hotel in every way. Good position and close to all sites
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room with 2 Twin Beds
Room Size: 334 square feet m2
2 Twin Beds
Deluxe Room with 2 Twin Beds

General

Square meters - 31, Number of living rooms 0, Ping - 9, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 334, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Cortes View Room with 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Premium Cortes View Room with 1 King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Neptuno View Room with 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Premium Neptuno View Room with 1 King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Cortes Suite
Room Size: 775 square feet m2
1 King Bed
Cortes Suite

General

Square feet - 775, Private bathroom, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, Ping - 22, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Palace Suite
Room Size: 614 square feet m2
1 King Bed
Palace Suite

General

Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 614, Ping - 17, Square meters - 57, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Neptuno View Room with 2 Twin Beds
Room Size: 355 square feet m2
2 Twin Beds
Premium Neptuno View Room with 2 Twin Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 355, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Premium Room with 1 King Bed, Street View
Room Size: 355 square feet m2
1 King Bed
Premium Room with 1 King Bed, Street View

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Number of bathrooms - 1, Ping - 10
Royal Suite
Room Size: 1808 square feet m2
1 King Bed
Royal Suite

General

Square feet - 1808, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 168, Ping - 51, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Neptuno Suite
Room Size: 1023 square feet m2
1 King Bed
Neptuno Suite

General

Square meters - 95, Square feet - 1023, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 29, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Cervantes Suite
Room Size: 732 square feet m2
1 King Bed
Cervantes Suite

General

Square feet - 732, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 20.6, Square meters - 68, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Grand Premium Neptuno View Room with 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Grand Premium Neptuno View Room with 1 King Bed

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11.5, Square meters - 38, Square feet - 409, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room with 2 Twin Beds, Street View
Room Size: 344 square feet m2
2 Twin Beds
Premium Room with 2 Twin Beds, Street View

General

Square meters - 32, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Palace Room with 2 Twins
Room Size: 377 square feet m2
2 Twin Beds
Palace Room with 2 Twins

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room with 1 King Bed
Room Size: 334 square feet m2
1 King Bed
Deluxe Room with 1 King Bed

General

Square meters - 31, Number of living rooms 0, Ping - 9, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 334, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Cortes hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cortes hotel have a swimming pool?

No, this Cortes hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cortes hotel?

Best-rates for the Cortes hotel starts from $427 per night with includes Balcony/Terrace, Bar, Internet, Air Conditioner, Bedding/Linens, Toiletries, Breakfast, Business Services, Accessibility, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Laundry, Parking, Security/Safety, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cortes hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cortes hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cortes hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cortes hotel?

Based on the information reported by the owner or manager, the Cortes hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cortes hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD427
You will be redirected to  
Hot Deal - It has been viewed 0 times today
Not the right fit? Check out our other properties in Cortes
Heima Puerta del Sol - Plaza Santa Ana From US $1,232
         

9.8 (25 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Almaden Apartment From US $61
         

|
7.8 (17 Reviews)
Apartment
  • Child Friendly
  • Internet
SLEEP’N Atocha – B Corp Certified From US $135
         

9.4 (1629 Reviews)
Hostel
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Exclusive Prado 2BD Retreat in Madrid. Huertas From US $550
         

9.2 (67 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Balcony/Terrace
Plaza de Cibeles From US $55
         

|
6.7 (28 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Wheelchair Accessible
A perfect refuge in Madrid's city center From US $145
         

9.6 (26 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
My City Home - Apartment at Barrio de Las Letras From US $32
         

|
7.2 (13 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Cozy upscale apt museum mile AC From US $179
         

9.4 (33 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Balcony/Terrace
SANTA ANA - Sol / centro From US $122
         

|
New
Apartment
  • Air Conditioner
  • Child Friendly
  • Internet
Deluxe Loft By The Prado Museum From US $174
         

9.0 (10 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Balcony/Terrace
SANTA ISABEL - 1-Bedroom Apartment From US $177
         

8.0 (23 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Security/Safety
GREAT APARTMENT ZONE CENTRE. Equipped From US $261
         

10.0 (98 Reviews)
Condo
  • Pet Friendly
  • TV
  • Balcony/Terrace
Huertas studio - Apartment in the center of Madrid From US $175
         

10.0 (22 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Exclusive apartment in the best area of Madrid. Madrazo III From US $565
         

10.0 (21 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Magnificent apartment in exclusive area of Madrid. Madrazo I From US $625
         

10.0 (20 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Cibeles Luxe VI apartment in Madrid From US $1,086
         

10.0 (4 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Cibeles Luxe II apartment in Madrid From US $1,064
         

10.0 (4 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Extraordinary high-end apartment with private terrace. Madrazo IV From US $629
         

10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Bellas Artes II apartament in Madrid From US $376
         

10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible
Luxurious and Elegant Calle Alcalá Madrid Center ALC35 From US $451
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
Bellas Artes I apartment in Madrid From US $350
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible