Is this Shangri-La Tokyo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Tokyo have a swimming pool?

Yes, this Shangri-La Tokyo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Tokyo?

Best-rates for the Shangri-La Tokyo starts from $774 per night with includes Designated Smoking Area, Restaurant, Guest Services, Eco Friendly, Child Friendly, Pool, TV, Wheelchair Accessible, Accessibility, Business Services, Sports/Activities, Spa, Toiletries, Internet, Kitchen, Air Conditioner, Parking, Bar, Breakfast, Hot Tub, Laundry, Transportation/Shuttle, Bedding/Linens, Wellness Facilities, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Tokyo?

Based on the information reported by the owner or manager, the Shangri-La Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Tokyo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Tokyo | Hotel in Tokyo

| 9.6 (602 Reviews) | 1 Bathroom

Hotel in Marunouchi, Tokyo

Luxury hotel with 2 restaurants, near Tokyo Imperial Palace
This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Tokyo offers 200 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bidet

Bathrobes

Hair dryer

Shower/tub combination

Towels

Toothbrush and toothpaste

Designer toiletries

Private bathroom

Bedroom

Air conditioning

Hypo-allergenic bedding

Pillow-top mattress

Pillow menu

Free cribs/infant beds

Rollaway/extra beds (surcharge)

Down comforter

Premium bedding

Bed sheets

In-room massage

Phone

Safe

Soundproofing

Recycling

Individually furnished

Eco-friendly cleaning products used

Desk

Iron/ironing board

Slippers

Turndown service

LED light bulbs

Breakfast

1 bar

24-hour room service

2 restaurants and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 7843 per person

Free bottled water

Electric kettle

Espresso maker

Coffee/tea maker

Minibar

Refrigerator

Parking

Wheelchair-accessible parking and van parking available

Limited onsite parking

Airport shuttle at scheduled times, on request

Valet parking on site (JPY 8000 per day)

Area shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Self parking on site (JPY 6000 per day)

Height restrictions apply for onsite parking

Electric car charging station on site

Accessibility

Wheelchair-accessible registration desk

Well-lit path to entrance

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Elevator

Stair-free path to entrance

Wheelchair-accessible van parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible lounge

Wheelchair-accessible business center

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Activities

Sauna

Full-service spa

Hot tub

Free bicycle rentals

Indoor pool

Steam room

Lifeguards on site

24-hour fitness center

Entertainment

Digital channels

42-inch flat-screen TV

DVD player

Premium channels

General

Conference space

Meeting rooms

24-hour business center

Banquet hall

Front-desk safe

Free newspapers in lobby

Elevator

French

Japanese

Chinese (Mandarin)

Hindi

Korean

Malay

Italian

Arabic

Chinese (Cantonese)

English

German

Designated smoking areas (fines apply)

Guest Services

Children's books

DVD player

Children's games

Free cribs/infant beds

Indoor pool

Rollaway/extra beds (surcharge)

Soundproofed rooms

Laundry facilities

Children's dinnerware

Refrigerator

In-room child care (surcharge)

Children's toys

Daily housekeeping

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Turndown service

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Lifeguards on site

Spa

Massage/treatment rooms

Sauna

Hot tub

Massage - deep-tissue

Body scrubs

Spa open daily

Aromatherapy

Body treatments

Body wraps

Massage - prenatal

5 treatment rooms

Massage - Swedish

Steam room

Couples treatment room(s)

Facials

Detox wraps

Massage - hot stone

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 16

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for jpy 22770.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately jpy 7843 per person airport shuttle fee: jpy 3100 per person (one-way) self parking fee: jpy 6000 per day valet parking fee: jpy 8000 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: jpy 22770.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

myron

Nov 9, 2025 07:52:04 AM

Review Score: 10

Summary: Service was excellent. Place was beautifully decorated. Room was lovely. Pool fantastic and warm. Shower room great.

See All Reviews

Room Arrangement

Room Info	Facilities
Shangri-La Suite Room Size: 1615 square feet m² 1 King Bed	General Square meters - 150, Number of bedrooms - 1, Garden view, Ping - 45, Square feet - 1615, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Premier Suite, 1 King Bed Room Size: 1292 square feet m² 1 King Bed	General Square meters - 120, Number of bedrooms - 1, Ping - 36, Square feet - 1292, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Horizon Club Deluxe Imperial Garden View King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite Room Size: 2896 square feet m² 1 King Bed	General Ping - 81, Square feet - 2896, Number of bedrooms - 1, Garden view, Square meters - 269, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Horizon Club, Premier Room, 1 King Bed Room Size: 732 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 732, Number of bedrooms - 0, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Horizon Club, Deluxe Room, 2 Twin Beds Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Club level room, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 732 square feet m² 1 King Bed	General Number of living rooms 0, Executive level room, Square feet - 732, Number of bedrooms - 0, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 21
Deluxe Room, 2 Twin Beds Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Extra bed count 1, Bed count minimum 2, City view, Portable bathtub seat, Bed count maximum 2
Deluxe Imperial Garden View 2 Twins Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Portable bathtub seat
Deluxe Imperial Garden View 1 King Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Portable bathtub seat
Horizon Club, Deluxe Room, 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Premier Room, 1 King Bed Room Size: 732 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 732, Number of bedrooms - 0, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Horizon Club Deluxe Imperial Garden View Twin Room Size: 538 square feet m² 2 Twin Beds	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Garden view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premier Suite, 2 Twin Beds Room Size: 1292 square feet m² 2 Twin Beds	General Square meters - 120, Number of bedrooms - 1, Ping - 36, Square feet - 1292, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, City view, Bed count maximum 2