Is this Mercure Koh Chang Hideaway pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Koh Chang Hideaway?

Check-in time for Mercure Koh Chang Hideaway starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Koh Chang Hideaway have a swimming pool?

Yes, this Mercure Koh Chang Hideaway has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Koh Chang Hideaway?

Best-rates for the Mercure Koh Chang Hideaway starts from $50 per night with includes Accessibility, Business Services, Air Conditioner, Designated Smoking Area, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Spa, Guest Services, Child Friendly, Wellness Facilities, Restaurant, Breakfast, Parking, Private Beach, Transportation/Shuttle, Security/Safety, Sports/Activities, Hot Tub, Internet, Laundry, Pool, Oceanfront, Bar, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Koh Chang Hideaway a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Koh Chang Hideaway wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Koh Chang Hideaway is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Koh Chang Hideaway?

Based on the information reported by the owner or manager, the Mercure Koh Chang Hideaway indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Koh Chang Hideaway?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Koh Chang Hideaway are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Koh Chang Hideaway | Hotel in Ko Chang

| 7.8 (1131 Reviews) | 11 Bathrooms 42 Guests

Bai Lan Hotel | Mercure Koh Chang Hideaway

Hotel in Bai Lan, Ko Chang

Directly located on Bai Lan Bay, the luxurious Mercure Koh Chang Hideaway - SHA Extra Plus features modern Thai-style rooms, a private beach and pampering spa treatments. Guests can relax by the beautiful outdoor pool. Free WiFi is available throughout the property. All come with a flat-screen TV, mini-bar and tea/coffee making facilities. Private bathrooms have either hot-water showers or a bathtub. Some room types also feature a private balcony. Mercure Koh Chang Hideaway - SHA Extra Plus is located on Thailand's 2nd largest tropical island. It is 27 mi from Trat Airport and a 5-hour drive from Bangkok City. Free parking is available. Relaxing spa treatments include body massage, a sauna and hot tubs. Guests can enjoy a refreshing workout at the gym, or check e-mails at the business center. There is also a children's club and babysitting services available. The Bay Restaurant serves both international and Thai cuisines, with unrivaled views of the sea and pool. Room service is available 24 hours.

Mercure Koh Chang Hideaway is located in Ko Chang.

This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Oceanfront, Bar, and several others. This is a 4 star rated property and has over 1131 reviews with the average score of 7.8 . Coming to Ko Chang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this place in Ko Chang. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Koh Chang Hideaway in Ko Chang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Koh Chang Hideaway”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Fruit

Snack bar

Special diet meals (on request)

Wine/Champagne

Restaurant

Coffee house on site

Kids' meals

Parking

Parking on site

Parking garage

Parking

Private Parking

Free parking

Accessible parking

Accessibility

Wheelchair accessible

Visual aids (tactile signs)

Toilet with grab rails

Activities

Locker rooms

Foot bath

Massage

Snorkeling

Spa/Wellness packages

Fitness

Fishing

Steam room

Pool table

Beach

Sauna

Hand massage

Diving

Kids' club

Hot tub/Jacuzzi

Beachfront

Karaoke

Open-air bath

Neck massage

Back massage

Happy hour

Spa lounge/Relaxation area

Foot massage

Spa facilities

Couples' massage

Fitness center

Head massage

Full-body massage

Private beach area

Entertainment

Indoor play area

General

Family rooms

Non-smoking rooms

Air conditioning

Wifi in all areas

Facilities for disabled guests

Designated smoking area

Safe

Guest Services

Concierge

Shuttle service (additional charge)

Ironing service

Baggage storage

Babysitting/Child services

Daily housekeeping

Airport shuttle

Laundry

Shuttle service

Tour desk

Meeting/Banquet facilities

Fax/Photocopying

Airport shuttle (additional charge)

Business center

Room service

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor furniture

Outdoor pool (year-round)

Terrace

Outdoor pool

Sun deck

Security/Safety

24-hour security

Fire extinguishers

CCTV in common areas

Security alarm

Smoke alarms

CCTV outside property

Key card access

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Breakfast to-go containers

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

First aid kits available

Access to healthcare professionals

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Spa

Beach umbrellas

Swimming pool

Pool with view

Beach chairs/Loungers

Pool bar

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:

7.58

Location:

7.75

Staff:

8.33

Facilities:

7.74

Comfort:

Cleanliness:

7.88

Tobias

Nov 3, 2025 08:00:00 AM

Review Score: 8

Sweden

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Very nice staff. Located in a more calm area on the southwest part of the island. A more local vibe and less touristic. A good place to stay if you want to have a more relaxed stay. Several good restaurants with very good thai food nearby.

Summary: A nice place for a relaxed stay in calm area.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room Room Type: Double Room Size: 50 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Shampoo, Towels, Conditioner, Toilet paper, Toilet, Hairdryer, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Garden view, View, Inner courtyard view Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Superior Twin Room Room Type: Twin Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Shampoo, Towels, Conditioner, Toilet paper, Toilet, Hairdryer, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Garden view, View, Inner courtyard view Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Deluxe Double Room with Ocean View Room Type: Double Room Size: 52 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shampoo, Towels, Conditioner, Toilet paper, Hairdryer, Toilet, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Sea view, Mountain view, Pool view, View Services Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by stairs only, Entire unit located on ground floor, Roll-in shower Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room with Ocean View Room Type: Twin Room Size: 52 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shampoo, Towels, Conditioner, Toilet paper, Hairdryer, Toilet, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Sea view, Mountain view, Pool view, View Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only, Roll-in shower, Entire unit wheelchair accessible, Adapted bath Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Pool Villa Room Type: Villa Room Size: 123 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shampoo, Spa tub, Towels, Conditioner, Toilet paper, Toothbrush, Hairdryer, Toilet, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, DVD player, Telephone Outdoors Private pool, Terrace, Balcony, Outdoor furniture Kitchen Electric kettle, Refrigerator Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Walk-in closet Services Wake-up service View Pool view, Garden view Accessibility Adapted bath, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Shallow end Physical distancing Single-room AC for guest accommodation
Deluxe Double Room with Pool Access Room Type: Double Room Size: 50 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Shampoo, Towels, Conditioner, Toilet paper, Toilet, Hairdryer, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Pool view, View Services Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Shallow end, Pool with a view Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room with Pool Access Room Type: Twin Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Shampoo, Towels, Conditioner, Toilet paper, Toilet, Hairdryer, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Pool view, View Services Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels, Shallow end, Pool with a view Physical distancing Single-room AC for guest accommodation
Standard King Room Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Shampoo, Towels, Conditioner, Toilet paper, Toilet, Hairdryer, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Quiet street view, Mountain view, View Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Sofa bed, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Standard Twin Room Room Type: Twin Room Size: 24 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Shampoo, Towels, Conditioner, Toilet paper, Toilet, Hairdryer, Bathtub or shower, Walk-in shower, Private bathroom, Free toiletries, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Sofa bed, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Deluxe King Room with Garden Side Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shampoo, Towels, Conditioner, Toilet paper, Hairdryer, Walk-in shower, Bathtub or shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Garden view, View, Inner courtyard view Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only, Adapted bath, Entire unit located on ground floor Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room with Garden Side Room Type: Double Room Size: 52 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bathtub, Shampoo, Towels, Conditioner, Toilet paper, Hairdryer, Walk-in shower, Bathtub or shower, Private bathroom, Free toiletries, Bathrobe, Shower, Shower cap General Trash cans, Air conditioning, Smoke Alarm, Fire extinguisher, Safe, Key card access Media & Technology Flat-screen TV, TV, Telephone Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View Garden view, View, Inner courtyard view Services Wake-up service Bedroom Wardrobe or closet Accessibility Upper floors accessible by stairs only, Adapted bath Room Amenities Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation

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Mercure Koh Chang Hideaway | Hotel in Ko Chang

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Hotel in Bai Lan, Ko Chang

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Services

Bedroom

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

Bedroom

Services

View

Accessibility

Room Amenities

Pool and Spa

Physical distancing