Is this Matsumoto Hotel Kagetsu pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsumoto Hotel Kagetsu?

Check-in time for Matsumoto Hotel Kagetsu starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsumoto Hotel Kagetsu have a swimming pool?

No, this Matsumoto Hotel Kagetsu does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsumoto Hotel Kagetsu?

Best-rates for the Matsumoto Hotel Kagetsu starts from $349 per night with includes Parking, Balcony/Terrace, Accessibility, Wellness Facilities, Hot Tub, Internet, Child Friendly, Laundry, Air Conditioner, Transportation/Shuttle, EV Charge Station, Business Services, Sports/Activities, Restaurant, Security/Safety, Fireplace/Heating, Guest Services, Designated Smoking Area, TV, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsumoto Hotel Kagetsu a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsumoto Hotel Kagetsu wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsumoto Hotel Kagetsu has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsumoto Hotel Kagetsu?

Based on the information reported by the owner or manager, the Matsumoto Hotel Kagetsu indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsumoto Hotel Kagetsu?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Matsumoto Hotel Kagetsu | Hotel in Matsumoto

| 8.4 (2015 Reviews) | 17 Bathrooms 66 Guests

Matsumoto Hotel | Matsumoto Hotel Kagetsu

Hotel in Matsumoto

Established in 1887, Matsumoto Hotel Kagetsu is Matsumoto's oldest hotel. Building exterior, lobby, restaurants and shops have gone through renovation works in April 2016, and feature classic furnishings. Providing 24-hour front desk, it features a public bath, free-use bicycles and free property-wide WiFi. Well-appointed rooms come with both air conditioning and heating facilities. In-room conveniences include a fridge and a hairdryer. For leisure, guests can explore the town on a bike or enjoy massage services on request. Luggage storage and laundry services are available. Porter service is avaialble for guests staying in the annex building. Kagetsu Hotel is a 5-minute bus ride from JR Matsumoto Station and a 5-minute walk from the historic Matsumoto Castle and Nawate Street.

Matsumoto Hotel Kagetsu is located in Matsumoto.

This 91 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Fireplace/Heating, Guest Services, and several others. This is a 4 star rated property and has over 2015 reviews with the average score of 8.4 . Coming to Matsumoto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 91 Bedrooms Hotel if you want to learn more about this place in Matsumoto. These details are authentic, as they are provided by our partner, booking.com.

This Matsumoto Hotel Kagetsu in Matsumoto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Matsumoto Hotel Kagetsu”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Coffee house on site

Special diet meals (on request)

Restaurant

Kids' meals

Parking

Parking

Electric vehicle charging station

Parking on site

Private Parking

Activities

Hot tub/Jacuzzi

Public Bath

Full-body massage

Cycling

Massage

General

Non-smoking rooms

Wifi in all areas

Elevator

Smoke-free property

Safe

Air conditioning

Designated smoking area

Soundproof rooms

Heating

Guest Services

Baggage storage

Shuttle service (free)

24-hour front desk

Suit press

Shuttle service

Laundry

Shared lounge/TV area

Daily housekeeping

Valet parking

Concierge

Vending machine (drinks)

Meeting/Banquet facilities

Fax/Photocopying

Internet

Wifi

Free Wifi

Internet

Outdoors

Terrace

Security/Safety

CCTV outside property

Key access

24-hour security

Smoke alarms

Fire extinguishers

Security alarm

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

First aid kits available

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Cashless payment available

All plates, cutlery, glasses, and other tableware sanitized

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note final orders are taken at 20:00, please note shuttle service is available from matsumoto station if reserved in advance. please contact the property directly and make a request via the special request box at the time of booking, children aged 0-5 years incur an additional charge of 2,200jpy per night when using extra beds, a breakfast surcharge of 1,375jpy per child, per day applies for children aged 3–5 years, renovation work of the annex building will be carried out from 04/11/2025 to the end of next feruary, ■ first construction, period: november 4, 2025 (tuesday) to late january 2026 (planned), details: repair and painting of the annex exterior wall, *during this period, scaffolding will be installed around the annex exterior, preventing guests from enjoying the exterior and scenery, *the observation terrace will be open once safety of the scaffolding and other facilities has been confirmed, but it is expected that most will be unavailable of the period. , ■ second construction, period: january 5, 2026 (monday) to the end of february 2026 (planned), details: renovation of the unit bath in the annex, *during this period, guests will not be able to stay overnight in the annex, *the observation terrace will not be available, *the yasoroku onkan coffee shop will be closed all day, *for guest safety, the operating hours of the men’s public bath in the annex will be changed as follows, regular hours: 3:00 pm – next 10:00 am　⇒　during construction: 5:00 pm – next 9:00 am

Reviews

Value for money:

8.51

Location:

8.79

Staff:

9.15

Facilities:

8.5

Comfort:

8.84

Cleanliness:

8.84

Shannon

Feb 2, 2026 08:00:00 AM

Review Score: 9

Australia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: location attentive staff (offered discounted Castle tickets + maps etc) very clean and modern / fresh looking great air conditioning unit comfortable bed with 2 types of pillows

Negative: need a coffee sachet in room Onsen room gets exceptionally foggy (and seemed new/under construction w restricted hours), maybe consider a tiny bit more ventilation

Summary: good value, clean and functional

See All Reviews

Room Arrangement

Room Info	Facilities
Single Room - Main Building - Non-Smoking Room Type: Single Room Size: 18 m² 1 Twin bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Standard Twin Room - Main Building - Non-Smoking Room Type: Twin Room Size: 24 m² 2 Twin bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Superior Room - Main Building - Non-Smoking Room Type: Triple Room Size: 36 m² 2 Twin bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Fold-up bed, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Feather pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Japanese-Style Standard Room - Main building - Non-Smoking Room Type: Quad Room Size: 35 m² 4 Futon bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sitting area View View Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Tatami (traditional Japanese flooring), Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Japanese-Style Superior Room - Non-Smoking Room Type: Quad Room Size: 47 m² 4 Futon bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle View View Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Tatami (traditional Japanese flooring), Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Japanese-Style Deluxe Room - Main Building - Non-Smoking Room Type: Family Room Size: 59 m² 5 Futon bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle View View Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Tatami (traditional Japanese flooring), Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Single Room - Annex - Non-Smoking Room Type: Single Room Size: 15 m² 1 Twin bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Standard Twin Room - Annex - Non-Smoking Room Type: Twin Room Size: 22 m² 2 Twin bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room - Annex - Non-Smoking Room Type: Twin Room Size: 34 m² 2 Twin bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Socket near the bed, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Feather pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Comfort Twin Room - Annex - Non-Smoking Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Kitchen Refrigerator, Coffee machine, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Socket near the bed, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Feather pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Suite - Annex - Non-Smoking Room Type: Suite Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, Pay-per-view channels, TV, Telephone, Blu-ray player General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Socket near the bed, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Feather pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Japanese-Style Standard Room - Annex - Non-Smoking Room Type: Triple Room Size: 29 m² 3 Futon bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sitting area View View Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Tatami (traditional Japanese flooring), Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Japanese-Style Superior Room - Annex - Non-Smoking Room Type: Quad Room Size: 35 m² 4 Futon bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Sitting area View View Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Tatami (traditional Japanese flooring), Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Japanese-Style Room Selected at Check-In - Non-Smoking Room Type: Quad Room Size: 13 m² 4 Futon bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle View View Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Tatami (traditional Japanese flooring), Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Double Room with Small Double Bed - Main Building - Non-Smoking Room Type: Double Room Size: 18 m² 1 Full bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Non-feather pillow, Clothes rack, Feather pillow, Hypoallergenic pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Room Selected at Check-In - Non-Smoking Room Type: Triple Room Size: 18 m² 2 Twin bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk View View Room Amenities Pajamas, Fold-up bed, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Feather pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Economy Double Room Room Type: Double Room Size: 18 m² 1 Full bed(s) Bed	Bathroom Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Shared bathroom, Bidet, Towels, Hairdryer, Slippers, Toothbrush, Toilet, Conditioner, Bathtub Media & Technology Flat-screen TV, TV, Pay-per-view channels, Telephone General Carpeted, Key access, Smoke Alarm, Air conditioning, Heating, Trash cans Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Desk View View Bedroom Linens Room Amenities Pajamas, Socket near the bed, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Feather pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation

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Matsumoto Hotel Kagetsu | Hotel in Matsumoto

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