Hotel Riu Palace Riviera Maya - All Inclusive | Resort in Playa del Carmen

| 9.2 (2566 Reviews) |  1 Bathroom
Playacar Resort | Hotel Riu Palace Riviera Maya - All Inclusive

Resort in Playacar, Playa del Carmen

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Riviera Maya - All Inclusive offers 460 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Shampoo
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
Bedroom
  • Heating
  • Bed sheets
  • Ceiling fan
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only
  • Laptop-friendly workspace
  • Electrical adapters/chargers
  • Iron/ironing board
  • Dryer
  • Connecting rooms available
  • Phone
  • Laptop-compatible safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
Breakfast
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • 6 restaurants and 1 coffee shop/cafe
  • Free buffet breakfast available daily 7 AM–11:00 AM
  • Coffee/tea in common area(s)
  • Free bottled water
  • Coffee/tea maker
  • Minibar
Parking
  • Onsite parking includes off-street options
  • Free covered self parking on site
  • Limo/town car service
Accessibility
  • This property does not have elevators
Activities
  • Adjacent to a golf course
  • Bicycle rentals
  • Golf lessons
  • Sailing
  • Outdoor pool
  • Playground
  • Snorkeling
  • Scuba diving
  • Nightclub
  • Shopping
  • Beach volleyball
  • Windsurfing
  • Hot tub
  • Kayaking
  • Sauna
  • Full-service spa
  • Bike storage
  • Fitness center
  • Children's pool
Entertainment
  • Satellite channels
  • Flat-screen TV
General
  • Computer station
  • Gift shop/newsstand
  • ATM/banking services
  • Grocery/convenience store
  • Spanish
  • English
  • TV in lobby
  • Beach towels
  • Renovated entire property - December 2019
  • Local culture & ecosystem education
  • 100% renewable energy
  • Locally-owned & organized tours & activities
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Vegetarian dining options
  • Vegan dining options
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Comprehensive food waste policy
Guest Services
  • Children's games
  • Outdoor pool
  • Playground
  • Grocery/convenience store
  • Free children's club
  • Children's pool
  • Snack bar/deli
  • Change of towels (on request)
  • Turndown service
  • Porter/bellhop
  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Tour/ticket assistance
  • Hair salon
  • Wedding services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • BBQ grill(s)
  • Vegetable garden
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Beachfront location
  • Beach loungers
  • Balcony
Spa
  • Body wraps
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Body scrubs
  • Spa open daily
  • Manicures and pedicures
  • Massage - on the beach
  • Body treatments
  • Reflexology
  • Hot tub
  • Sauna
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Pet Policy
No pets or service animals allowed

Due to mexican government regulations, riu hotels and resorts will no longer exchange us dollars for mexican pesos at their properties located in mexico. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of covid-19 health protocol (riu) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

John
Jan 8, 2026 07:03:35 AM
Review Score:   10
Summary: Great Family Vacation
See All Reviews

Room Arrangement

Room Info Facilities
Suite (Elite Club, +18yrs, U)
Room Size: m2
1 King Bed

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite, Connecting Rooms (Superior | L)
Room Size: m2
2 Double Beds
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Junior Suite (Superior, L)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior, L)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Sea View (Elite Club,+18yrs |M)
Room Size: m2
2 Double Beds
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Junior Suite, Garden View (Elite Club,+18yrs |M)
Room Size: m2
2 Double Beds
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Suite (Elite Club, +18yrs | L)
Room Size: m2
2 Double Beds
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Junior Suite (L)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (L)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Sea View (Elite Clubm, +18 yrs | L)
Room Size: m2
2 Double Beds
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Junior Suite, Garden View (M)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Garden View (M)

General

Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (M)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (M)

General

Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (Superior, Elite Club, +18yrs | L)
Room Size: m2
2 Double Beds
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Junior Suite (C)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (C)

General

Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (Elite Club,+18yrs |M)
Room Size: m2
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite, Connecting Rooms (Superior | C)
Room Size: 377 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Connecting Rooms (Superior | C)

General

No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite (Superior - Elite Club, B2C-US)
Room Size: m2
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite (Superior - Elite Club, B2C-CA)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, Connecting Rooms (C)
Room Size: 366 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Connecting Rooms (C)

General

No cribs (infant beds), Number of bedrooms - 1, Square feet - 366, Bed count minimum 1, Square meters - 34, Ping - 10, Bed count maximum 2
Junior Suite, Ocean View (Elite Club, B2C-US)
Room Size: m2
1 King Bed

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite (Superior - Elite Club, +18yrs, E)
Room Size: m2
2 Double Beds
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Junior Suite, Ocean View (Elite Club, B2C-CA)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, Ocean View (Elite Club, +18yrs, E)
Room Size: m2
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite, 2 Bedrooms (Superior | E)
Room Size: m2
2 Double Beds
1 King Bed

General

Number of bedrooms - 2, Bed count minimum 1, Number of bathrooms - 2, Bed count maximum 2
Junior Suite, Connecting Rooms (E)
Room Size: m2
2 King Beds
4 Double Beds

General

Number of bedrooms - 2, Bed count maximum 4, Bed count minimum 2
Suite (B2C-CA)
Room Size: 721 square feet m2
1 King Bed
Suite (B2C-CA)

General

Bidet, Number of living rooms 0, Bathrobes, Square feet - 721, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Square meters - 67, Ping - 20, Bed count maximum 1
Junior Suite (Superior | C)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior | C)

General

Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (U)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (U)

General

Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (Superior | B2C-CA)
Room Size: 377 square feet m2
2 Double Beds
2 King Bed and Twin Sofa Bed
Junior Suite (Superior | B2C-CA)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Suite (C)
Room Size: 721 square feet m2
1 King Bed
Suite (C)

General

Number of living rooms 0, Square feet - 721, No cribs (infant beds), Number of bedrooms - 1, Ping - 20.26, Bed count minimum 1, Square meters - 67, Bed count maximum 1
Junior Suite (B2C-CA)
Room Size: 337 square feet m2
2 Double Beds
1 King Bed
Junior Suite (B2C-CA)

General

Square feet - 337, Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 1, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Ocean View (C)
Room Size: 377 square feet m2
1 King Bed
Junior Suite, Ocean View (C)

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Junior Suite (Superior B2C-US)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior B2C-US)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Suite (B2C-US)
Room Size: 721 square feet m2
1 King Bed
Suite (B2C-US)

General

Bidet, Number of living rooms 0, Bathrobes, Square feet - 721, Number of bedrooms - 1, Bed count minimum 1, Square meters - 67, Ping - 20, Bed count maximum 1, Free cribs/infant beds
Junior Suite (Superior, U)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (Superior, U)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite (B2C-US)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (B2C-US)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, Ocean View (B2C-US)
Room Size: 377 square feet m2
1 King Bed
Junior Suite, Ocean View (B2C-US)

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Junior Suite, Ocean View (B2C-CA)
Room Size: 377 square feet m2
1 King Bed
Junior Suite, Ocean View (B2C-CA)

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Junior Suite, Connecting Rooms (M)
Room Size: m2
2 Double Beds
1 King Bed

General

Bed count minimum 1, Bed count maximum 2
Suite (Elite Club, +18yrs, E)
Room Size: m2
1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite (Superior - Elite Club,+18yrs, C)
Room Size: m2
2 Double Beds
1 King Bed

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Junior Suite, Ocean View (Elite Club, +18yrs, C)
Room Size: m2
2 Double Beds
1 King Bed

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Suite (Elite Club, +18yrs, C)
Room Size: m2
1 King Bed

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite, 2 Bedrooms (Superior | U)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite, 2 Bedrooms (Superior | U)

General

No cribs (infant beds), Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Junior Suite, 2 Bedrooms (U)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite, 2 Bedrooms (U)

General

No cribs (infant beds), Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 2
Junior Suite, Connecting Rooms (L)
Room Size: m2
2 King Beds
4 Double Beds
Junior Suite, Connecting Rooms (L)

General

Number of bedrooms - 2, No cribs (infant beds), Bed count maximum 4, Bed count minimum 2, Number of bathrooms - 1
Junior Suite, Connecting Rooms, Garden View (Superior | M)
Room Size: m2
2 Double Beds
1 King Bed

General

Bed count minimum 1, Bed count maximum 2
Junior Suite, Connecting Rooms (B2C-CA)
Room Size: m2
1 King Bed
2 Double Beds
Junior Suite, Connecting Rooms (B2C-CA)

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Connecting Rooms (Superior | B2C-CA)
Room Size: m2
1 King Bed
2 Double Beds
Junior Suite, Connecting Rooms (Superior | B2C-CA)

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Suite (Elite Club, B2C-US)
Room Size: m2
1 King Bed

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite (E)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite (E)

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Suite (Elite Club, B2C-CA)
Room Size: m2
1 King Bed

General

Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite (Superior - Elite Club, +18yrs, U)
Room Size: m2
2 Double Beds
1 King Bed

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 2
Junior Suite, Ocean View (Elite Club, +18yrs, U)
Room Size: m2
1 King Bed

General

No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite, Courtyard View (E)
Room Size: 377 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Courtyard View (E)

General

Number of living rooms 0, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Junior Suite, 2 Bedrooms (Superior | B2C-US)
Room Size: m2
2 Double Beds
1 King Bed
Junior Suite, 2 Bedrooms (Superior | B2C-US)

General

Number of bedrooms - 2, No cribs (infant beds), Bed count minimum 1, Number of bathrooms - 2, Bed count maximum 2
Junior Suite, 2 Bedrooms (B2C-US)
Room Size: m2
2 Double Beds
1 King Bed
Junior Suite, 2 Bedrooms (B2C-US)

General

No cribs (infant beds), Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Playacar resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar resort have a swimming pool?

Yes, this Playacar resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar resort?

Best-rates for the Playacar resort starts from $372 per night with includes Ocean View, Restaurant, Parking, Pool, TV, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Entertainment, Air Conditioner, View, Business Services, Sports/Activities, Spa, Breakfast, Internet, Laundry, Designated Smoking Area, Bar, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar resort?

Based on the information reported by the owner or manager, the Playacar resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD372
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