Skip to main content

citizenM Geneva | Hotel in Geneva

| 9.2 (1002 Reviews) |  1 Bathroom
Geneva Old Town Hotel | citizenM Geneva

Hotel in Geneva Old Town, Geneva

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Show more

Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Shampoo
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Toilet paper
  • Hydromassage showerhead
  • Hair dryer
Bedroom
  • Laptop-friendly workspace
  • Bulk dispenser for toiletries
  • Iron/ironing board (on request)
  • Water-efficient toilets only
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers only
  • Recycling
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
Breakfast
  • Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM: CHF 29.5 per person
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Refrigerator
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Elevator door width (inches): 46
  • Wheelchair-accessible registration desk
  • 3 stairs to reach property
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Health/beauty spa
  • Outlet shopping
Entertainment
  • iPad
  • Cable channels
  • Premium channels
  • 43-cm LED TV
General
  • Coworking space
  • 24-hour business center
  • English
  • Elevator
  • Front-desk safe
  • Water dispenser
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Smoke-free property
  • Water dispenser
  • Vegetarian dining options
  • Communal living room
  • TV in lobby
  • Local artist showcase
  • No plastic soda bottles
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic water bottles
Guest Services
  • Refrigerator
  • Luggage storage
  • Housekeeping (on request)
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available late check-out subject to availability late check-out fee: chf 49
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately chf 29.5 per person late check-out fee: chf 49 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) this property accepts credit cards and debit cards; cash is not accepted cashless transactions are available onsite parties or group events are strictly prohibited long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and a security system please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property no visitors or unregistered guests are allowed at the property after 11:30 pm.

Reviews

Trevor
Sep 26, 2026 02:26:04 AM
Review Score:   8
Summary: The Hotel is modern and trendy. The beds are huge and very comfortable. The rooms are compact but that suited me fine. I liked the in room ipad for controlling blinds, lights, TV etc. I did not like the room cleaning regieme. Only done on the 3rd day on request. This is a lazy money saving exercise. I agree with room water policy (filling up bottles at the bar as required)... it would be more convenient if there was a water station on each floor however. The self service check out system was seamless and worked well. I did not love the self service check in however and I observed many guests struggling with it, the staff were super helpful but were running between helping check ins to storing or retrieving bags and helping at the bar restaurant. In my opinion it would be better to have dedicated front desk staff to welcome and check on customers. Overall I enjoyed my stay. Nice hotel, Central location, friendly staff.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 1 King Bed (View)
Room Size: 151 square feet m2
1 King Bed
Premium Room, 1 King Bed (View)

General

Square meters - 14, Square feet - 151, Lake view, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 4, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

General

Square meters - 14, Square feet - 151, Number of bathrooms - 1, Wheelchair accessible, Number of bedrooms - 1, Roll-in shower, Transfer shower, Raised toilet seat, Wheelchair-width doorways, Ping - 4, Hand-held showerhead, Wheelchair-accessible bathroom vanity, Portable shower seat, Lowered electrical outlets in bathroom, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height counters/sink, Low-height desk, Low-height bed, Height-adjustable showerhead, Grab bar - near toilet, Grab bar - in shower, Toilet grab bar height (inches) - 30, Toilet grab bar height (centimeters) - 75, Shower grab bar height (inches) - 30, Shower grab bar height (centimeters) - 75, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Low counters/sink height (inches) - 33, Low counters/sink height (centimeters) - 85, Doorway wheelchair width (inches) - 39, Doorway wheelchair width (centimeters) - 100, Accessible vanity height (inches) - 33, Accessible vanity height (centimeters) - 85, Low bed height (inches) - 20, Low bed height (centimeters) - 50, Low desk height (inches) - 30, Low desk height (centimeters) - 75, Roll-in shower width (inches) - 43, Roll-in shower width (centimeters) - 110, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (High Floor)
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed (High Floor)

General

Square meters - 14, Square feet - 151, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 4, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 14, Square feet - 151, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 4, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this citizenM Geneva does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the citizenM Geneva starts from $160 per night with includes Bar, Breakfast, Air Conditioner, Business Services, Bedding/Linens, Internet, Kitchen, Laundry, Security/Safety, Restaurant, Toiletries, Child Friendly, TV, Wheelchair Accessible, Guest Services, Accessibility, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Geneva is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the citizenM Geneva indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.